This is usually due to server down time. If you get this error, please try to connect after a few minutes. In addition, you may get this error if you have connected via FTP to the server more than 3 times from the same IP address. Please be sure that you have only one connection to your FTP or CGI server and that your internet connection is stable. Please be sure to use a FTP program and not built in Windows web folders or My Network Places as these are known to give problems. For more information please see Using Windows XP's My Network Places.